Refund policy
Return & Refund Policy
We stand behind every single order that leaves our doors. Your happiness matters to us — and if something isn't right, we want to know about it.
What We Cover
We offer refunds for:
- Items that arrived damaged or defective
- Orders that were sent incorrectly
How to Request a Refund
Just reach out to us within 30 days of your purchase date and we'll take care of you. Send us an email at support@breakawaybydesign.com with your order number and a brief description of the issue, and we'll get back to you as quickly as we can.
A Note on Care
We want your order to stay as beautiful as the day it arrived. For the best long-term results, be sure to follow the washing and care instructions included with your purchase — a little love goes a long way.
This policy may be updated from time to time. For the most current version, reach out to us anytime at support@breakawaybydesign.com — we're always happy to help.